Rambo Bikes The Rebel 48V/14.5Ah 1000W Fat Tire Electric Hunting Bike
Purchase the Rambo Bikes The Roamer today and get the Rambo Bikes Double Sided Pannier Bags, Rambo Front & Rear Rack, Rambo Bikes Super Bright Headlight and Rambo Bikes Heavy Duty Bike lock free. Total Value = $330 - Yours Free!
Offer only available at Electric Bike PROS!
Introducing the Rambo Bikes Rebel, the bike that can take you places no other can!
The Rambo Rebel 1000W Xtreme Performance electric fat tire bike is designed by customer request for the Extreme Rider that will only settle for the best. Big game hunting the backwoods in steep grade conditions, trail riding in rough terrain, or cruising down the beach the 1000 XPC has the job covered with high-end RST Renegade suspension, a 1000W extreme performance motor, and all the high-end bike components to match. No costs were spared to build the most extreme off-road fat bike. The frame is TrueTimber Viper Western Camo for both concealment and looks. And the Rambo Rebel 1000W True Timber Viper Western Camo Xtreme Performance features a custom-built frame to encase and heighten the motor for increased ground clearance and protection. The Rambo Rebel 1000W TrueTimber Viper Western Camo Xtreme Performance electric fat tire bike won’t disappoint!
Watch Joe's experience:
What makes this bike great:
High-performance battery
Rambo’s frame integrated batteries allow the battery to sit lower on the bike frame than a standard battery. By placing it lower on the frame it helps keep the weight lower and gives the bike a faster, more responsive ride. Our integrated battery packs use the very best lithium-ion batteries produced by Panasonic and Samsung, both leaders in the lithium-ion market. Our integrated batteries are designed to be universal and allow you to upgrade to a whopping 21-amp hour battery! The 21-amp hour battery can give you a max distance of 75 miles!……. Not all batteries are equal. In fact, not even close. Many e-bikes that are advertised on the market today at a certain amp-hour fall very short. Real-life tests show Rambo outperforms again and again! Don’t be fooled for less the than best!
BAFANG 750W Mid-Drive Motor
Rambo chose to use Bafangs BBSHD powerful mid-drive motor. The BBSHD is the big brother to the BBS02. The BBSHD has a nominal power rating of 1000W and a peak power rating of 1500W. The BBSHD has a reduction ratio of 1: 21.9 and a maximum torque of 160 N.m, Giving the rider great explosive force when taking off. Highly strong and efficient, this motor greatly enhances riding joy and the “Rambo Smile” This motor is suitable for riding on terrain such as mountains, sand, and for those adrenaline-seeking riders who love power.
Key features:
Smart Infotainment System
Using an easy to control interface, you can see your speed, battery level, trip distance, and more, ride with peace of mind knowing you have all your bike's vital information right at your fingertips.
11 Speed Motor
A wider range of gearing at your disposal means more torque for treacherous uphill climbs and mountains, allowing you to maintain pedal authority at top speed.
203mm Tektro HD-E725 4 Piston Hydraulic Disc Brakes
Fully adjustable front and rear Tektro brakes provide you with immediate stopping power on any terrain.
Selle Royal A027HEO Soft Saddle
The Selle Royal is one of the softest seats you'll ever sit on, designed for your bum to remain comfortable when riding on the roughest terrain.
Left-Handle Bar Controls
Turn on and off your bike, control your pedal assist level, throttle, and infotainment system all from the easy to use remote switch on your left handlebar.
1000w of power on demand
Puncture Resistant Tires
Maxxis Minion FBF, FBR 26" x 4.0" fat tires are made to eat up any type of terrain that comes it's way. Featuring proven Minion DHF tread blocks, the FBF combines extreme cornering capability, low rolling resistance capable of getting you over almost any incline, and fat-tire volume for unsurpassed grip on uneven and loose surfaces
Rambo Bikes Rebel Specifications:
- MODEL #: 1000 XPC Camo
- WEIGHT: 69 lbs.
- FRAME: Aluminum Alloy 6061
- PAINT: TrueTimber Viper Western Camo
- MOTOR: Bafang 1,000W BBSHD High Torque Mid Drive
- DIGITAL DISPLAY: DP C10.UART
- BATTERY: Panasonic 48V 14.5AH
- FORK: RST Renegade
- DERAILLEUR: SRAM NX 1X11
- REAR CASSETTE: SRAM NX PG-1130 11-42T
- FRONT HUB: KT-M9CF 150mm sealed
- REAR HUB: KT-M9VF Sealed 197mm sealed
- THROTTLE: Thumb throttle
- FRONT BRAKE: Tektro HD-E725 4 Piston Hydraulic 203mm
- REAR BRAKE: Tektro HD-E725 4 Piston Hydraulic 180mm
- CHAIN RING: Rambo custom built 36T Narrow Wide
- TIRE: Maxxis Minion FBF, FBR 26" x 4.8"
- RIM: Double Wall W/O holes 100mm wide
- PEDAL: Wellgo B807DU
- SADDLE: Selle Royal A027HEO
- HANDLEBAR: PROMAX 770mm
- STEM: PROMAX MA-50
- GRIP: SRAM XX1 100mm / 122mm Lock On
- MAX SPEED: 28 mph
- RANGE: 48 miles
- STAND OVER HEIGHT: 31"
- FRAME SIZE: 19"
- WEIGHT CAPACITY: 300 Lbs.
Order your Rambo Bikes The Rebel today and get Free Expedited Shipping and free gifts on all Rambo Bikes Electric Hunting Bikes. Sign up today and get 5% off!
Express Shipping is Free Today Only!
As soon as you place your order, you'll receive an "Order Confirmation" email with details about your order.
After we receive your order, we'll start processing it immediately. We process the majority of our customers' orders within 12 hours. We want you to receive your item(s) as soon as possible!
After your order is processed, it usually takes between 1-3 working days for it to be shipped. You will receive a "Shipment Confirmation" email with tracking info as soon as your order is dispatched to you.
We Ship With
IMPORTANT: you must be present to sign for your order when it arrives. All of our e-bikes are shipped with "Signature Required" to make sure they arrive safely. After you receive your tracking information, you can know exactly when your order is going to arrive so you can make proper arrangements.
How Much Does Shipping Cost?
Shipping is FREE on all of our products! No minimums required.
How Long Does It Take To Ship My Order?
As soon as we receive your order, we'll start processing it immediately. Your order will be dispatched to you in 1-3 working days.
How Long Would It Take To Receive My Order?
After your order is shipped, it will take between 2-10 working days for you to receive your items depending on your location.
How Do I Track My Shipment?
As soon as your order is shipped, we'll send you an email containing your tracking number. You can use it to track exactly where your order is.
Which Courier Will Deliver My Order?
We work with different shipping providers to ensure the fastest shipping times for you. Some of them are: UPS, FedEx, DHL, USPS as well as as other premium couriers.
Do You Ship Internationally?
At this moment, we only ship within the US.
Should I Be Present To Receive My Order?
All of our e-bikes are shipped with "Signature Required". This is to ensure your e-bike gets to you safely. You can make arrangements accordingly based on the date on your expected delivery tracking info.
Since we only work with the top electric bike brands, you'll have access to the best product support and warranty in the industry. We're proud to be partnered with top brands, we promise that our partners stand 100% behind their products!
Every brand offers a slightly different warranty & return policy. Since we are an authorized dealer for these brands, we get to offer the same warranty & return policy to you.
Please check each individual brand below to see their specific warranty & return policy. If you have any questions, please feel free to contact us!
BIG CAT:
Warranty: 1 year warranty on all main parts (frame, suspension, motor, controller, charger & battery).
Return policy: last up to 7 days after you receive your e-bike.
Restocking fee: 25%
Click here for more detailed info!
REVOLVE:
Warranty: 1 year warranty for the front fork without shock absorber, 6 months warranty on all other components.
Return policy: last up to 14 days after you receive your e-bike.
Restocking fee: 25%
Click here for more detailed info!
EMOJO:
Warranty: 1 year warranty on all main parts (frame, suspension, motor, controller, charger & battery).
Return policy: last up to 7 days after you receive your e-bike.
Restocking fee: 20%
Click here for more detailed info!
Micargi:
Warranty: 1 year on frame, 6 months on all main parts (frame, suspension, motor, controller, charger & battery).
Return policy: All sales are final
Restocking fee: All sales are final
Click here for more detailed info!
X-TREME:
Warranty: 1 year warranty on all main parts (frame, suspension, motor, controller, charger & battery).
Return policy: last up to 15 days from purchase date.
Restocking fee: 15%
Click here for more detailed info!
QUIETKAT:
Warranty: Lifetime warranty on the frame and 1 year warranty on the battery, controller & motor.
Return policy: last up to 30 days from purchase date (if there are fewer than 10 miles on the odometer).
Restocking fee: 15%
Click here for more detailed info!
ECOTRIC:
Warranty: 18 month warranty on main parts (frame, battery, motor, controller and display).
Return policy: last up to 30 days after you receive your e-bike.
Restocking fee: 20%
Click here for more detailed info!
NAKTO:
Warranty: 1 year warranty on main parts (motor, battery, controller, throttle and PAS system).
Return policy: last up to 14 days after you receive your e-bike.
Restocking fee: 15%-25% (depending on e-bike condition).
Click here for more detailed info!
GREEN BIKE ELECTRIC MOTION:
Warranty: 1 year warranty on main parts (frame, motor, battery, display and controller).
Return policy: last up to 14 days from the date of your purchase.
Restocking fee: 15%
Click here for more detailed info!
CIVI BIKES:
Warranty: Lifetime warranty on the frame. All other component including accessories have a 1 year warranty.
Return policy: last up to 7 days from the date of delivery.
Restocking fee: 20%
Click here for more detailed info!
EWHEELS:
Warranty: 5 years on all structural frame components & 1 year warranty on all main parts (frame, suspension, motor, controller, charger & battery) if upon examination found to be defective in material and/or workmanship.
Return policy: last up to 3 days after you receive your e-bike.
Restocking fee: 20%
Click here for more detailed info!
PRE ORDERS CAN BE REFUNDED ANYTIME BEFORE SHIPMENT
Preorder refers to an item that is out of stock, but will be coming back in stock at a later date. Electric Bike PROS offers you the option to purchase an item that is listed on the website as a Preordered item that will ship once it is back in stock.
Expected Shipping Date
We estimate to our best ability on when we know our preorder items will ship. We list the target date or time frame on the product page. Please keep in mind that there are things outside of our control. This means that delays may occur. Should there be any delays to the product's availability date, you will be notified via email.
We understand that sometimes timing is critical, so if you wish to cancel your backorder, please send your request to support@electricbikepros.com and include your order number. You may also contact our customer service department at 1-562-262-5118.
Payment for Preorder
When making a preorder purchase online, full payment is required for us to hold this item for you. Once the item has become available, your order will ship and be delivered. If you were to cancel your order before it ships, we will issue a full refund.
Returns on Preorders
Due to the nature of preorders, we understand that the delivery of your purchase will be delayed. All items that are purchased as a preorder, are subject to the brands return window from the day the item is received. We require is that the bicycle is in new condition, meaning free from any scratches or damages. To review all other details for returns, please view the "Returns and Warranty" tab or click here.
Electric Bike PROS Price Match Guarantee
Because we are an authorized dealer for all the brands we sell on our store, we can make sure that you are getting the best price on the market for all of our products. Our manufacturers have what's called a MAP (Minimum Advertised Price) enforcement policy which ensures that we can offer you the lowest possible price in the industry!
If you find any other store selling the exact same item we have on our store but cheaper, then we will match that price, even if you've already purchased from us!
All you have to do is contact us here!
There are exceptions where our Price Match Guarantee doesn't apply:
- The store you found is not adhering to the manufacturer's MAP policy. Some stores try to cut corners by slashing prices below the manufacturer's MAP pricing, which is not allowed by the manufacturer. The reason it is not allowed is because the customer usually gets a horrible product or service.
- The store isn't an authorized dealer by the manufacturer.
- The item must not be part of a special promotion, sale or offer.
- Our manufacturers occasionally change the prices of some items. We change the prices to match our manufacturer's MAP policy. The Price Match Guarantee doesn't apply to orders placed on our website in the past where the item's price was higher.
We guarantee you that you are getting the best possible price in the industry. We know that because it's illegal to offer any lower prices than our manufacturer's MAP policies ;)
If you find a cheaper price than ours for any particular item(s), please contact us and we'll get back to you as soon as possible! If all checks out, we'll match that price for you!
Lowest Price Guarantee
The Lowest Price Guarantee allows you to make a claim, if within the 30-day validity period, if you see the exact same electric bike advertised on our website with a lower published retail price. We will refund you the difference up to $100 USD.
All you have to do is contact us here!
Lowest Price Guarantee Terms:
You will be required to provide us your order number, and the email address you placed your order with.
Proof of lower price: We recommend that you send us a screenshot showing the new price.
All claims must be made by sending an email to priceclaim@electricbikepros.com.
Our Electric Bike Pros will verify your claim within 10 business days. All claims must be made in English.
Frequently Asked Questions
Question: How long are your shipping times?
Answer: 2-10 business days, If your item is a special order or on backorder it may take longer. We will contact you and let you know if that’s the case.
Question: How much is shipping?
Answer: Shipping is free.
Questions: Which courier will deliver my package?
Answer: We work with different shipping providers to ensure you have the fastest shipping times. We ship via UPS, Fedex and USPS depending on the size of your package.
Question: Will I have to assemble my electric bike?
Answer: All of our e-bikes come 90% assembled and they require very little assembly. We recommend that you get the 10% remaining assembly done by a professional to ensure that your e-bike is properly assembled. It'll literally take 20-30 minutes!
Question: Where are you located?
Answer: We operate out of an office/warehouse in San Francisco, California.
Question: Where is my order coming from?
Answer: We have warehouse locations across the USA where products ship from.
Question: If something is out of stock can I back order or special order it?
Answer: Yes! Please contact us here: Contact Us
If you have a question that isn't covered here, please feel free to cotact, contact by phone or email, or click the live chat button during normal business hours.
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We Put Our Customers First. If it doesn't fit, it breaks, you've changed your mind or for no reason whatsoever you want to send it back to us, please let us know within your return period and we'll happily refund you every cent. |
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Returns are easy, simply contact us for a returns number and send your item to our returns centre for fast processing. We'll get you a replacement or refund in a snap! |
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In the unlikely event that you find your item cheaper at another online store, just let us know and we'll beat the competitor's pricing hands-down. |
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We insist that you love everything you buy from us. If you're unhappy for any reason whatsoever, just let us know and we'll bend over backwards to make things right again. |
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Ordering from Electric Bike PROS is 100% safe and secure so you can rest easy. Your personal details are never shared, sold or rented to anyone either. |
Purchase the Rambo Bikes The Roamer today and get the Rambo Bikes Double Sided Pannier Bags, Rambo Front & Rear Rack, Rambo Bikes Super Bright Headlight and Rambo Bikes Heavy Duty Bike lock free. Total Value = $330 - Yours Free!
Offer only available at Electric Bike PROS!
Introducing the Rambo Bikes Rebel, the bike that can take you places no other can!
The Rambo Rebel 1000W Xtreme Performance electric fat tire bike is designed by customer request for the Extreme Rider that will only settle for the best. Big game hunting the backwoods in steep grade conditions, trail riding in rough terrain, or cruising down the beach the 1000 XPC has the job covered with high-end RST Renegade suspension, a 1000W extreme performance motor, and all the high-end bike components to match. No costs were spared to build the most extreme off-road fat bike. The frame is TrueTimber Viper Western Camo for both concealment and looks. And the Rambo Rebel 1000W True Timber Viper Western Camo Xtreme Performance features a custom-built frame to encase and heighten the motor for increased ground clearance and protection. The Rambo Rebel 1000W TrueTimber Viper Western Camo Xtreme Performance electric fat tire bike won’t disappoint!
Watch Joe's experience:
What makes this bike great:
High-performance battery
Rambo’s frame integrated batteries allow the battery to sit lower on the bike frame than a standard battery. By placing it lower on the frame it helps keep the weight lower and gives the bike a faster, more responsive ride. Our integrated battery packs use the very best lithium-ion batteries produced by Panasonic and Samsung, both leaders in the lithium-ion market. Our integrated batteries are designed to be universal and allow you to upgrade to a whopping 21-amp hour battery! The 21-amp hour battery can give you a max distance of 75 miles!……. Not all batteries are equal. In fact, not even close. Many e-bikes that are advertised on the market today at a certain amp-hour fall very short. Real-life tests show Rambo outperforms again and again! Don’t be fooled for less the than best!
BAFANG 750W Mid-Drive Motor
Rambo chose to use Bafangs BBSHD powerful mid-drive motor. The BBSHD is the big brother to the BBS02. The BBSHD has a nominal power rating of 1000W and a peak power rating of 1500W. The BBSHD has a reduction ratio of 1: 21.9 and a maximum torque of 160 N.m, Giving the rider great explosive force when taking off. Highly strong and efficient, this motor greatly enhances riding joy and the “Rambo Smile” This motor is suitable for riding on terrain such as mountains, sand, and for those adrenaline-seeking riders who love power.
Key features:
Smart Infotainment System
Using an easy to control interface, you can see your speed, battery level, trip distance, and more, ride with peace of mind knowing you have all your bike's vital information right at your fingertips.
11 Speed Motor
A wider range of gearing at your disposal means more torque for treacherous uphill climbs and mountains, allowing you to maintain pedal authority at top speed.
203mm Tektro HD-E725 4 Piston Hydraulic Disc Brakes
Fully adjustable front and rear Tektro brakes provide you with immediate stopping power on any terrain.
Selle Royal A027HEO Soft Saddle
The Selle Royal is one of the softest seats you'll ever sit on, designed for your bum to remain comfortable when riding on the roughest terrain.
Left-Handle Bar Controls
Turn on and off your bike, control your pedal assist level, throttle, and infotainment system all from the easy to use remote switch on your left handlebar.
1000w of power on demand
Puncture Resistant Tires
Maxxis Minion FBF, FBR 26" x 4.0" fat tires are made to eat up any type of terrain that comes it's way. Featuring proven Minion DHF tread blocks, the FBF combines extreme cornering capability, low rolling resistance capable of getting you over almost any incline, and fat-tire volume for unsurpassed grip on uneven and loose surfaces
Rambo Bikes Rebel Specifications:
- MODEL #: 1000 XPC Camo
- WEIGHT: 69 lbs.
- FRAME: Aluminum Alloy 6061
- PAINT: TrueTimber Viper Western Camo
- MOTOR: Bafang 1,000W BBSHD High Torque Mid Drive
- DIGITAL DISPLAY: DP C10.UART
- BATTERY: Panasonic 48V 14.5AH
- FORK: RST Renegade
- DERAILLEUR: SRAM NX 1X11
- REAR CASSETTE: SRAM NX PG-1130 11-42T
- FRONT HUB: KT-M9CF 150mm sealed
- REAR HUB: KT-M9VF Sealed 197mm sealed
- THROTTLE: Thumb throttle
- FRONT BRAKE: Tektro HD-E725 4 Piston Hydraulic 203mm
- REAR BRAKE: Tektro HD-E725 4 Piston Hydraulic 180mm
- CHAIN RING: Rambo custom built 36T Narrow Wide
- TIRE: Maxxis Minion FBF, FBR 26" x 4.8"
- RIM: Double Wall W/O holes 100mm wide
- PEDAL: Wellgo B807DU
- SADDLE: Selle Royal A027HEO
- HANDLEBAR: PROMAX 770mm
- STEM: PROMAX MA-50
- GRIP: SRAM XX1 100mm / 122mm Lock On
- MAX SPEED: 28 mph
- RANGE: 48 miles
- STAND OVER HEIGHT: 31"
- FRAME SIZE: 19"
- WEIGHT CAPACITY: 300 Lbs.
Order your Rambo Bikes The Rebel today and get Free Expedited Shipping and free gifts on all Rambo Bikes Electric Hunting Bikes. Sign up today and get 5% off!
Express Shipping is Free Today Only!
As soon as you place your order, you'll receive an "Order Confirmation" email with details about your order.
After we receive your order, we'll start processing it immediately. We process the majority of our customers' orders within 12 hours. We want you to receive your item(s) as soon as possible!
After your order is processed, it usually takes between 1-3 working days for it to be shipped. You will receive a "Shipment Confirmation" email with tracking info as soon as your order is dispatched to you.
We Ship With
IMPORTANT: you must be present to sign for your order when it arrives. All of our e-bikes are shipped with "Signature Required" to make sure they arrive safely. After you receive your tracking information, you can know exactly when your order is going to arrive so you can make proper arrangements.
How Much Does Shipping Cost?
Shipping is FREE on all of our products! No minimums required.
How Long Does It Take To Ship My Order?
As soon as we receive your order, we'll start processing it immediately. Your order will be dispatched to you in 1-3 working days.
How Long Would It Take To Receive My Order?
After your order is shipped, it will take between 2-10 working days for you to receive your items depending on your location.
How Do I Track My Shipment?
As soon as your order is shipped, we'll send you an email containing your tracking number. You can use it to track exactly where your order is.
Which Courier Will Deliver My Order?
We work with different shipping providers to ensure the fastest shipping times for you. Some of them are: UPS, FedEx, DHL, USPS as well as as other premium couriers.
Do You Ship Internationally?
At this moment, we only ship within the US.
Should I Be Present To Receive My Order?
All of our e-bikes are shipped with "Signature Required". This is to ensure your e-bike gets to you safely. You can make arrangements accordingly based on the date on your expected delivery tracking info.
Since we only work with the top electric bike brands, you'll have access to the best product support and warranty in the industry. We're proud to be partnered with top brands, we promise that our partners stand 100% behind their products!
Every brand offers a slightly different warranty & return policy. Since we are an authorized dealer for these brands, we get to offer the same warranty & return policy to you.
Please check each individual brand below to see their specific warranty & return policy. If you have any questions, please feel free to contact us!
BIG CAT:
Warranty: 1 year warranty on all main parts (frame, suspension, motor, controller, charger & battery).
Return policy: last up to 7 days after you receive your e-bike.
Restocking fee: 25%
Click here for more detailed info!
REVOLVE:
Warranty: 1 year warranty for the front fork without shock absorber, 6 months warranty on all other components.
Return policy: last up to 14 days after you receive your e-bike.
Restocking fee: 25%
Click here for more detailed info!
EMOJO:
Warranty: 1 year warranty on all main parts (frame, suspension, motor, controller, charger & battery).
Return policy: last up to 7 days after you receive your e-bike.
Restocking fee: 20%
Click here for more detailed info!
Micargi:
Warranty: 1 year on frame, 6 months on all main parts (frame, suspension, motor, controller, charger & battery).
Return policy: All sales are final
Restocking fee: All sales are final
Click here for more detailed info!
X-TREME:
Warranty: 1 year warranty on all main parts (frame, suspension, motor, controller, charger & battery).
Return policy: last up to 15 days from purchase date.
Restocking fee: 15%
Click here for more detailed info!
QUIETKAT:
Warranty: Lifetime warranty on the frame and 1 year warranty on the battery, controller & motor.
Return policy: last up to 30 days from purchase date (if there are fewer than 10 miles on the odometer).
Restocking fee: 15%
Click here for more detailed info!
ECOTRIC:
Warranty: 18 month warranty on main parts (frame, battery, motor, controller and display).
Return policy: last up to 30 days after you receive your e-bike.
Restocking fee: 20%
Click here for more detailed info!
NAKTO:
Warranty: 1 year warranty on main parts (motor, battery, controller, throttle and PAS system).
Return policy: last up to 14 days after you receive your e-bike.
Restocking fee: 15%-25% (depending on e-bike condition).
Click here for more detailed info!
GREEN BIKE ELECTRIC MOTION:
Warranty: 1 year warranty on main parts (frame, motor, battery, display and controller).
Return policy: last up to 14 days from the date of your purchase.
Restocking fee: 15%
Click here for more detailed info!
CIVI BIKES:
Warranty: Lifetime warranty on the frame. All other component including accessories have a 1 year warranty.
Return policy: last up to 7 days from the date of delivery.
Restocking fee: 20%
Click here for more detailed info!
EWHEELS:
Warranty: 5 years on all structural frame components & 1 year warranty on all main parts (frame, suspension, motor, controller, charger & battery) if upon examination found to be defective in material and/or workmanship.
Return policy: last up to 3 days after you receive your e-bike.
Restocking fee: 20%
Click here for more detailed info!
PRE ORDERS CAN BE REFUNDED ANYTIME BEFORE SHIPMENT
Preorder refers to an item that is out of stock, but will be coming back in stock at a later date. Electric Bike PROS offers you the option to purchase an item that is listed on the website as a Preordered item that will ship once it is back in stock.
Expected Shipping Date
We estimate to our best ability on when we know our preorder items will ship. We list the target date or time frame on the product page. Please keep in mind that there are things outside of our control. This means that delays may occur. Should there be any delays to the product's availability date, you will be notified via email.
We understand that sometimes timing is critical, so if you wish to cancel your backorder, please send your request to support@electricbikepros.com and include your order number. You may also contact our customer service department at 1-562-262-5118.
Payment for Preorder
When making a preorder purchase online, full payment is required for us to hold this item for you. Once the item has become available, your order will ship and be delivered. If you were to cancel your order before it ships, we will issue a full refund.
Returns on Preorders
Due to the nature of preorders, we understand that the delivery of your purchase will be delayed. All items that are purchased as a preorder, are subject to the brands return window from the day the item is received. We require is that the bicycle is in new condition, meaning free from any scratches or damages. To review all other details for returns, please view the "Returns and Warranty" tab or click here.
Electric Bike PROS Price Match Guarantee
Because we are an authorized dealer for all the brands we sell on our store, we can make sure that you are getting the best price on the market for all of our products. Our manufacturers have what's called a MAP (Minimum Advertised Price) enforcement policy which ensures that we can offer you the lowest possible price in the industry!
If you find any other store selling the exact same item we have on our store but cheaper, then we will match that price, even if you've already purchased from us!
All you have to do is contact us here!
There are exceptions where our Price Match Guarantee doesn't apply:
- The store you found is not adhering to the manufacturer's MAP policy. Some stores try to cut corners by slashing prices below the manufacturer's MAP pricing, which is not allowed by the manufacturer. The reason it is not allowed is because the customer usually gets a horrible product or service.
- The store isn't an authorized dealer by the manufacturer.
- The item must not be part of a special promotion, sale or offer.
- Our manufacturers occasionally change the prices of some items. We change the prices to match our manufacturer's MAP policy. The Price Match Guarantee doesn't apply to orders placed on our website in the past where the item's price was higher.
We guarantee you that you are getting the best possible price in the industry. We know that because it's illegal to offer any lower prices than our manufacturer's MAP policies ;)
If you find a cheaper price than ours for any particular item(s), please contact us and we'll get back to you as soon as possible! If all checks out, we'll match that price for you!
Lowest Price Guarantee
The Lowest Price Guarantee allows you to make a claim, if within the 30-day validity period, if you see the exact same electric bike advertised on our website with a lower published retail price. We will refund you the difference up to $100 USD.
All you have to do is contact us here!
Lowest Price Guarantee Terms:
You will be required to provide us your order number, and the email address you placed your order with.
Proof of lower price: We recommend that you send us a screenshot showing the new price.
All claims must be made by sending an email to priceclaim@electricbikepros.com.
Our Electric Bike Pros will verify your claim within 10 business days. All claims must be made in English.
Frequently Asked Questions
Question: How long are your shipping times?
Answer: 2-10 business days, If your item is a special order or on backorder it may take longer. We will contact you and let you know if that’s the case.
Question: How much is shipping?
Answer: Shipping is free.
Questions: Which courier will deliver my package?
Answer: We work with different shipping providers to ensure you have the fastest shipping times. We ship via UPS, Fedex and USPS depending on the size of your package.
Question: Will I have to assemble my electric bike?
Answer: All of our e-bikes come 90% assembled and they require very little assembly. We recommend that you get the 10% remaining assembly done by a professional to ensure that your e-bike is properly assembled. It'll literally take 20-30 minutes!
Question: Where are you located?
Answer: We operate out of an office/warehouse in San Francisco, California.
Question: Where is my order coming from?
Answer: We have warehouse locations across the USA where products ship from.
Question: If something is out of stock can I back order or special order it?
Answer: Yes! Please contact us here: Contact Us
If you have a question that isn't covered here, please feel free to cotact, contact by phone or email, or click the live chat button during normal business hours.
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We Put Our Customers First. If it doesn't fit, it breaks, you've changed your mind or for no reason whatsoever you want to send it back to us, please let us know within your return period and we'll happily refund you every cent. |
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Returns are easy, simply contact us for a returns number and send your item to our returns centre for fast processing. We'll get you a replacement or refund in a snap! |
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In the unlikely event that you find your item cheaper at another online store, just let us know and we'll beat the competitor's pricing hands-down. |
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We insist that you love everything you buy from us. If you're unhappy for any reason whatsoever, just let us know and we'll bend over backwards to make things right again. |
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Ordering from Electric Bike PROS is 100% safe and secure so you can rest easy. Your personal details are never shared, sold or rented to anyone either. |
