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1-562-262-5118

Mon-Sat 9am-6pm Eastern

We'd LOVE to hear from you! We can talk about e-bikes all day long 🙂If you need help choosing an e-bike, have any questions, requests, feedback or you just want to say hi, please feel free to contact us using one of the methods below.

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Mon-Sat 9am-5pm Eastern

1-562-262-5118

support@electricbikepros.com

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Address:

5830 E 2nd St, Ste. 7000 #1253 Casper, Wyoming 82609

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Our mission is to help you find the right electric bike at the right price, ship it to you fast and free, have it arrive in pristine condition, and help you understand how to use your ebike so you have the best experience possible. 

In some rare circumstances, you may receive damaged merchandise due to the shipping courier, you may want to return your ebike, or the product you ordered may be temporarily out of stock, otherwise known as a "back order." 

Please understand that our goal is to make sure you are 100% satisfied with your order. If, for any reason, you are unsatisfied with your order, please let our customer service reps know by email or phone, and we will do everything in our ability to ensure you are taken care of. 

If you need to contact us, please email support@electricbikepros.com call 1-562-262-5118, or fill out the form below.

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