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1-562-262-5118

Mon-Sat 9am-6pm Eastern

We'd LOVE to hear from you! We can talk about e-bikes all day long 🙂If you need help choosing an e-bike, have any questions, requests, feedback or you just want to say hi, please feel free to contact us using one of the methods below.

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Contact Us

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Mon-Sat 9am-5pm Eastern

1-562-262-5118

support@electricbikepros.com

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Address:

5830 E 2nd St, Ste. 7000 #1253 Casper, Wyoming 82609

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Electric Bike PROS Price Match Guarantee

We work very hard to ensure that we're offering the absolute best prices online. We work directly with our suppliers to ensure that they set minimum advertised pricing guidelines for all online retailers. This means that everyone selling the same product online should be selling it at the same price. If you find another online store thats offering a lower price then ours within 30 days of your purchase, date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised pricing policy. If you qualify for a refund, you will be refunded the difference in price to your original payment method. 

We want you to feel confident that you'r getting the absolute best deal for the product you are ordering. If you find that our own website has a lower price for the same item you ordered within 30 days of your purchase date, we will refund you the difference as well.

To request your partial refund, please email us a link to the product on our website and on our competitor's website, within 30 days from your order and we will process the credit accordingly.

Our 100% Price Guarantee does have some limitations:

  • You must purchase the item from our website before requesting your Price Match Guarantee
  • Promotions such as "buy one, get one free" and rebate offers are not eligible
  • The item must be in stock on the competitor's website
  • The competitor must be an online store, they may not have a retail location
  • The website can not be a discounter or auction website (for example; Walmart, eBay, overstock, Amazon, Costco, etc..)
  • The competitor must be an Authorized Retailer for the products in question
  • Our Price Match Guarantee includes the item price and the shipping charges, it excludes the sales tax 

If you want to check if we can price match a product before you place your order, please contact us.

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