Micargi Warranty & Return Policy

Returns

1.All SALES ARE FINAL. Refund, exchanges and returns are not acceptable.

Policies and Warranty

1. Warranty Liability will VOID if the bicycle is altered or any customizing is
made.
2. MBI Sport Inc. is not held responsible for any safety or hazardous incidents due to the incorporation of substitution.
3. Any damage caused during shipping will be submitted a claim to the shipping
company. No replacement bike will be shipped until the legitimacy is confirmed.
4. Pictures or video clips of the damage parts are required as proof before the
replacement parts or bikes are shipped.
5. We will require pictures of the damage parts in order to make replacements.
6.  After receiving the damaged bikes or parts, the replacements will
be shipped. Please note: Additional fees may be charged for shipping fees or
replacement parts.
9. Warranty is only valid for original parts or goods from MBI Sport Inc. The warranty
will be voided once the original parts are replaced or removed.
10. MBI Sport Inc. offers warranty in all parts for 6 months and 1 year on the frame after the received date in all of the manufacturer defectives. Defectives can be replaced for no cost with proof of the damages and purchase.
11. What the warranty DOESN’T cover:
a. Normal Wear and tear
b. Improper assembly
c. Improper maintenance, including follow-up maintenance
d. Damage or failed use due to accidents, misuse, neglect, or abuse
e. Installation of components, parts or accessories not originally used for
or compatible with the bicycle as sold.
12. If you return your order without authorization or from
dissatisfaction, only 80% of the total amount will be credited back to you.
13. For oversized bikes, an additional $10 fee might be applied for special RE-Pack