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Rattan LM 750W 48V/13Ah Fat Tire Electric Bike

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$1,299.00 $2,598.00
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Rattan LM 750W 48V/13Ah Fat Tire Electric Bike

Your Price:
$1,299.00 $2,598.00
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Rattan LM 750W 48V/13Ah Fat Tire Electric Bike

The e-bike with everything, for everyone.

Introducing the Rattan LM 750W e-bike that’s powerful yet energy saving, is ideal for city roads and rough terrain and is suitable for all types of riders.

Ideal for riders of all ages and sizes and perfect for quick rides into town, a cruise through the park or an outdoor adventure getaway, this electric bike can cover a distance of up to 60 miles on one battery charge.

The Rattan LM 750W and integrated I-PAS system provides you with 65Nm of power to challenge even the most rugged terrain. However, this e-bike is also perfect for cycling around town in safety and comfort. It is comfortable to board, with a convenient low step, and easy to ride with an option to pedal or enable pedal-assist which engages the battery motor. This e-bike comes complete with a LCD data display showing energy levels, battery level, speed, distance and more, making the Rattan LM 750W your best choice of e-bikes on the market today.

*FREE* when you buy a Rattan LM 750W: a universal bike phone mount, a waterproof, spacious handlebar bag with removable shoulder strap and transparent top cover, to store your personal belongings, and big enough to hold your bike lock. *FREE*

Features:

  • convenience – low step for easy boarding
  • energy saving – with I-PAS technology the battery recharges on downhill and cruising
  • efficiency – 80% more efficient than other e-bikes
  • charging time – up to 5 hours
  • all-terrain – powerful 750W motor to handle rough ground 
  • fat tires – for safe speed, comfort and traction. Ideal for mountain inclines, anti-skidding, snow and sand
  • foldable – easy assembly and foldable in 3 simple steps
  • cruise control – locks into speed when cruising at the same speed for 5 seconds

Specifications:

Model: Challenger Class 2 E-Bike
Warranty: 2 Year
Colors:

 

Black, Grey, Green
Gearing:

Flywheel: Shimano 14-28T 7 Speed Gear Shift System

Thumb Gear Shift Level: Shimano SL-TX50 7-speed Shifter

Rear Derailleur:Shimano RD-YT300 7-speed

Motor: 750W I-PAS with 65Nm of torque, with peak power of 900W
Battery: 48V 13AH lithium battery
Throttle Type: Thumb Throttle
Modes: Full Throttle, Pedal Assit, & Pedal Only Mode
Top Speed: 27 mph
Full Suspension:

Front Suspension: Aluminum Spring fork suspension with 60mm of Travel

Seat Post Suspension

Lights: Headlight and Rear Light
Fenders: Front and Rear included
Brakes:

Tektro front 180 mm mechanical disc brakes

Tektro rear 160 mm mechanical disc brakes

Tires: 20* 4.0" All Terrain Fat Tire
Display: 4.3 Inch Retina Color LCD Display
Weight (incl. batt):  52 lbs
Max Range  100 miles
Load Capacity: 300 lbs
Recharging Time: 4-5 hours
Optimal Rider's Height: 5'1'' - 6'4'
Wiring: Water-proof connectors and wiring harness. Easy replacement
Frame: Aluminium-Alloy Folding Frame
Folded Size: Folded Size : 34.6(L) x 22.7(W) x 27.3 In(H)


Download the user manual here

The Rattan LM 750W is manufactured by Rattan, a professional electric bike company located in Paris, France. Their statement that the world of everything electric and the electric bike in particular is an inevitable trend, and that this era is upon us now, with a powerful, energy-saving and exciting ride with Rattan, demonstrates their dedication to energy efficient, emission-free transportation as well as physical and health benefits. We work together with Rattan and this cooperation gives us the unique ability to guarantee you the best bike deal, including warranty and shipping.

As our valued customer, we are available 24/7 to help you with questions and queries concerning your purchase. The team at Electric Bike PROS wants you to be 100% satisfied with our service and your new Rattan LM 750W. Enjoy the ride!

Size Guide

What's in the box

    Order your Rattan LM 750W today from Electric Bike PROS and get Free Expedited Shipping and free gifts on all our Rattan Fat Tire Electric Bikes. Sign up today and get 6% off!

    Express Shipping is Free Today Only!

    As soon as you place your order, you'll receive an "Order Confirmation" email with details about your order.

    After we receive your order, we'll start processing it immediately. We process the majority of our customers' orders within 12 hours. We want you to receive your item(s) as soon as possible!

    After your order is processed, it usually takes between 1-3 working days for it to be shipped. You will receive a "Shipment Confirmation" email with tracking info as soon as your order is dispatched to you.

    We Ship With

    IMPORTANT: you must be present to sign for your order when it arrives. All of our e-bikes are shipped with "Signature Required" to make sure they arrive safely. After you receive your tracking information, you can know exactly when your order is going to arrive so you can make proper arrangements.

    How Much Does Shipping Cost?

    Shipping is FREE on all of our products! No minimums required.

    How Long Does It Take To Ship My Order?

    As soon as we receive your order, we'll start processing it immediately. Your order will be dispatched to you in 1-3 working days.

    How Long Would It Take To Receive My Order?

    After your order is shipped, it will take between 2-10 working days for you to receive your items depending on your location.

    How Do I Track My Shipment?

    As soon as your order is shipped, we'll send you an email containing your tracking number. You can use it to track exactly where your order is.

    Which Courier Will Deliver My Order?

    We work with different shipping providers to ensure the fastest shipping times for you. Some of them are: UPS, FedEx, DHL, USPS as well as as other premium couriers.

    Do You Ship Internationally?

    At this moment, we only ship within the US.

    Should I Be Present To Receive My Order?

    All of our e-bikes are shipped with "Signature Required". This is to ensure your e-bike gets to you safely. You can make arrangements accordingly based on the date on your expected delivery tracking info.

    electricbikepros.com is committed to providing the best customer service in the electric bike industry. Our goal is to make your shopping experience as easy going as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times. 

    electricbikepros.com 30-Day Satisfaction Guarantee Return Policy

    Unused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.

    • You must notify us of your intent to return within 30 days of delivery date.
    • There is a 15% restocking fee.
    • Our return policy applies to cancellations made after an item has been physically shipped or refusal at the time of delivery.
    • We will refund the product price minus any applicable fees and charges.
    • Original shipping charges are non-refundable.
    • You are responsible for any return shipping charges.
    • Refunds will be applied to the same payment method used when original purchase was made.

    The Following Cannot Be Returned

    • Products which are eligible for parts under manufacturer warranty
    • Products that have had their original manufacturer packaging opened
    • Products that have been out of their original manufacturers' packaging

    It is the customer's responsibility to return the merchandise in new resalable condition. Refunds are only issued after returned items have been received and inspected.

    If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.

    All return request must be submitted in writing and sent to support@electricbikepros.com

    *Exclusions

    electricbikepros.com works in collaboration with multiple manufacturers. Please read the return policy that applies to the product you selected, it is located under "Returns" tab on the product page and below:

    INSERT MANUFACTURER RETURN POLICIES WITH DOWNLOADABLE PDF IF AVAILABLE FROM BRAND’S WEBSITE

    Since we only work with the top electric bike brands, you'll have access to the best product support and warranty in the industry. We're proud to be partnered with top brands, we promise that our partners stand 100% behind their products!

    Every brand offers a slightly different warranty & return policy. Since we are an authorized dealer for these brands, we get to offer the same warranty & return policy to you. 

    Please check each individual brand below to see their specific warranty & return policy. If you have any questions, please feel free to contact us!

    BIG CAT:

    Warranty: 1 year warranty on all main parts (frame, suspension, motor, controller, charger & battery).
    Return policy: last up to 7 days after you receive your e-bike.
    Restocking fee: 25%

    Click here for more detailed info! 

    REVOLVE:

    Warranty: 1 year warranty for the front fork without shock absorber, 6 months warranty on all other components.
    Return policy: last up to 14 days after you receive your e-bike.
    Restocking fee: 25%

    Click here for more detailed info! 

    EMOJO:

    Warranty: 1 year warranty on all main parts (frame, suspension, motor, controller, charger & battery).
    Return policy: last up to 7 days after you receive your e-bike.
    Restocking fee: 20%

    Click here for more detailed info!

    Micargi:

    Warranty: 1 year on frame, 6 months on all main parts (frame, suspension, motor, controller, charger & battery).
    Return policy: All sales are final
    Restocking fee: All sales are final

    Click here for more detailed info!

    X-TREME:

    Warranty: 1 year warranty on all main parts (frame, suspension, motor, controller, charger & battery).
    Return policy: last up to 15 days from purchase date.
    Restocking fee: 15%

    Click here for more detailed info!

    QUIETKAT:

    Warranty: Lifetime warranty on the frame and 1 year warranty on the battery, controller & motor.
    Return policy: last up to 30 days from purchase date (if there are fewer than 10 miles on the odometer).
    Restocking fee: 15%

    Click here for more detailed info!

    ECOTRIC:

    Warranty: 18 month warranty on main parts (frame, battery, motor, controller and display).
    Return policy: last up to 30 days after you receive your e-bike.
    Restocking fee: 20%

    Click here for more detailed info!

    NAKTO:

    Warranty: 1 year warranty on main parts (motor, battery, controller, throttle and PAS system).
    Return policy: last up to 14 days after you receive your e-bike.
    Restocking fee: 15%-25% (depending on e-bike condition).

    Click here for more detailed info!

    GREEN BIKE ELECTRIC MOTION:

    Warranty: 1 year warranty on main parts (frame, motor, battery, display and controller).
    Return policy: last up to 14 days from the date of your purchase.
    Restocking fee: 15%

    Click here for more detailed info!

    RAMBO BIKES:

    Warranty: Rambo bike frames are warranted against factory defects for the lifetime of the original purchaser as long as they remain the owner of the Rambo bike.
    Return policy: last up to 30 days from the date of delivery, item must be unused.
    Restocking fee: 20%

    Click here for more detailed info!

    REVI BIKES:

    Warranty: Lifetime warranty on the frame. All other component including accessories have a 1 year warranty.
    Return policy: last up to 7 days from the date of delivery.
    Restocking fee: 20%

    Click here for more detailed info!

    EWHEELS:

    Warranty: 5 years on all structural frame components & 1 year warranty on all main parts (frame, suspension, motor, controller, charger & battery) if upon examination found to be defective in material and/or workmanship.
    Return policy: last up to 3 days after you receive your e-bike.
    Restocking fee: 20%

    Click here for more detailed info!

    PRE ORDERS CAN BE REFUNDED ANYTIME BEFORE SHIPMENT

    Preorder refers to an item that is out of stock, but will be coming back in stock at a later date. Electric Bike PROS offers you the option to purchase an item that is listed on the website as a Preordered item that will ship once it is back in stock.

    Expected Shipping Date

    We estimate to our best ability on when we know our preorder items will ship. We list the target date or time frame on the product page. Please keep in mind that there are things outside of our control. This means that delays may occur. Should there be any delays to the product's availability date, you will be notified via email.

    We understand that sometimes timing is critical, so if you wish to cancel your backorder, please send your request to support@electricbikepros.com and include your order number. You may also contact our customer service department at 1-562-262-5118.

    Payment for Preorder

    When making a preorder purchase online, full payment is required for us to hold this item for you. Once the item has become available, your order will ship and be delivered. If you were to cancel your order before it ships, we will issue a full refund.

    Returns on Preorders

    Due to the nature of preorders, we understand that the delivery of your purchase will be delayed. All items that are purchased as a preorder, are subject to the brands return window from the day the item is received. We require is that the bicycle is in new condition, meaning free from any scratches or damages. To review all other details for returns, please view the "Returns and Warranty" tab or click here.

    Electric Bike PROS Price Match Guarantee

    Because we are an authorized dealer for all the brands we sell on our store, we can make sure that you are getting the best price on the market for all of our products. Our manufacturers have what's called a MAP (Minimum Advertised Price) enforcement policy which ensures that we can offer you the lowest possible price in the industry!

    If you find any other store selling the exact same item we have on our store but cheaper, then we will match that price, even if you've already purchased from us!

    All you have to do is contact us here! 

    There are exceptions where our Price Match Guarantee doesn't apply:

    - The store you found is not adhering to the manufacturer's MAP policy. Some stores try to cut corners by slashing prices below the manufacturer's MAP pricing, which is not allowed by the manufacturer. The reason it is not allowed is because the customer usually gets a horrible product or service. 

    - The store isn't an authorized dealer by the manufacturer.

    - The item must not be part of a special promotion, sale or offer.

    - Our manufacturers occasionally change the prices of some items. We change the prices to match our manufacturer's MAP policy. The Price Match Guarantee doesn't apply to orders placed on our website in the past where the item's price was higher.

    We guarantee you that you are getting the best possible price in the industry. We know that because it's illegal to offer any lower prices than our manufacturer's MAP policies ;)

    If you find a cheaper price than ours for any particular item(s), please contact us and we'll get back to you as soon as possible! If all checks out, we'll match that price for you!

    Lowest Price Guarantee

    The Lowest Price Guarantee allows you to make a claim, if within the 30-day validity period, if you see the exact same electric bike advertised on our website with a lower published retail price. We will refund you the difference up to $100 USD.

    All you have to do is contact us here!

    Lowest Price Guarantee Terms:

    You will be required to provide us your order number, and the email address you placed your order with.

    Proof of lower price: We recommend that you send us a screenshot showing the new price.

    All claims must be made by sending an email to priceclaim@electricbikepros.com.

    Our Electric Bike Pros will verify your claim within 10 business days. All claims must be made in English.

    Frequently Asked Questions

    Question: How long are your shipping times?

    Answer:  2-10 business days, If your item is a special order or on backorder it may take longer. We will contact you and let you know if that’s the case.

    Question: How much is shipping?

    Answer: Shipping is free.

    Questions: Which courier will deliver my package?

    Answer: We work with different shipping providers to ensure you have the fastest shipping times. We ship via UPS, Fedex and USPS depending on the size of your package.

    Question: Will I have to assemble my electric bike?

    Answer: All of our e-bikes come 90% assembled and they require very little assembly. We recommend that you get the 10% remaining assembly done by a professional to ensure that your e-bike is properly assembled. It'll literally take 20-30 minutes!

    Question: Where are you located? 

    Answer: We operate out of an office/warehouse in San Francisco, California.

    Question: Where is my order coming from?

    Answer: We have warehouse locations across the USA where products ship from.

    Question: If something is out of stock can I back order or special order it? 

    Answer: Yes! Please contact us here: Contact Us

    If you have a question that isn't covered here, please feel free to cotact, contact by phone or email, or click the live chat button during normal business hours.

    Here are 5 more great reasons to buy from us:

       

    We Put Our Customers First. If it doesn't fit, it breaks, you've changed your mind or for no reason whatsoever you want to send it back to us, please let us know within your return period and we'll happily refund you every cent.

    Returns are easy, simply contact us for a returns number and send your item to our returns centre for fast processing. We'll get you a replacement or refund in a snap!

    In the unlikely event that you find your item cheaper at another online store, just let us know and we'll beat the competitor's pricing hands-down.

    We insist that you love everything you buy from us. If you're unhappy for any reason whatsoever, just let us know and we'll bend over backwards to make things right again.

    Ordering from Electric Bike PROS is 100% safe and secure so you can rest easy. Your personal details are never shared, sold or rented to anyone either.

    Rattan LM 750W 48V/13Ah Fat Tire Electric Bike

    The e-bike with everything, for everyone.

    Introducing the Rattan LM 750W e-bike that’s powerful yet energy saving, is ideal for city roads and rough terrain and is suitable for all types of riders.

    Ideal for riders of all ages and sizes and perfect for quick rides into town, a cruise through the park or an outdoor adventure getaway, this electric bike can cover a distance of up to 60 miles on one battery charge.

    The Rattan LM 750W and integrated I-PAS system provides you with 65Nm of power to challenge even the most rugged terrain. However, this e-bike is also perfect for cycling around town in safety and comfort. It is comfortable to board, with a convenient low step, and easy to ride with an option to pedal or enable pedal-assist which engages the battery motor. This e-bike comes complete with a LCD data display showing energy levels, battery level, speed, distance and more, making the Rattan LM 750W your best choice of e-bikes on the market today.

    *FREE* when you buy a Rattan LM 750W: a universal bike phone mount, a waterproof, spacious handlebar bag with removable shoulder strap and transparent top cover, to store your personal belongings, and big enough to hold your bike lock. *FREE*

    Features:

    • convenience – low step for easy boarding
    • energy saving – with I-PAS technology the battery recharges on downhill and cruising
    • efficiency – 80% more efficient than other e-bikes
    • charging time – up to 5 hours
    • all-terrain – powerful 750W motor to handle rough ground 
    • fat tires – for safe speed, comfort and traction. Ideal for mountain inclines, anti-skidding, snow and sand
    • foldable – easy assembly and foldable in 3 simple steps
    • cruise control – locks into speed when cruising at the same speed for 5 seconds

    Specifications:

    Model: Challenger Class 2 E-Bike
    Warranty: 2 Year
    Colors:

     

    Black, Grey, Green
    Gearing:

    Flywheel: Shimano 14-28T 7 Speed Gear Shift System

    Thumb Gear Shift Level: Shimano SL-TX50 7-speed Shifter

    Rear Derailleur:Shimano RD-YT300 7-speed

    Motor: 750W I-PAS with 65Nm of torque, with peak power of 900W
    Battery: 48V 13AH lithium battery
    Throttle Type: Thumb Throttle
    Modes: Full Throttle, Pedal Assit, & Pedal Only Mode
    Top Speed: 27 mph
    Full Suspension:

    Front Suspension: Aluminum Spring fork suspension with 60mm of Travel

    Seat Post Suspension

    Lights: Headlight and Rear Light
    Fenders: Front and Rear included
    Brakes:

    Tektro front 180 mm mechanical disc brakes

    Tektro rear 160 mm mechanical disc brakes

    Tires: 20* 4.0" All Terrain Fat Tire
    Display: 4.3 Inch Retina Color LCD Display
    Weight (incl. batt):  52 lbs
    Max Range  100 miles
    Load Capacity: 300 lbs
    Recharging Time: 4-5 hours
    Optimal Rider's Height: 5'1'' - 6'4'
    Wiring: Water-proof connectors and wiring harness. Easy replacement
    Frame: Aluminium-Alloy Folding Frame
    Folded Size: Folded Size : 34.6(L) x 22.7(W) x 27.3 In(H)


    Download the user manual here

    The Rattan LM 750W is manufactured by Rattan, a professional electric bike company located in Paris, France. Their statement that the world of everything electric and the electric bike in particular is an inevitable trend, and that this era is upon us now, with a powerful, energy-saving and exciting ride with Rattan, demonstrates their dedication to energy efficient, emission-free transportation as well as physical and health benefits. We work together with Rattan and this cooperation gives us the unique ability to guarantee you the best bike deal, including warranty and shipping.

    As our valued customer, we are available 24/7 to help you with questions and queries concerning your purchase. The team at Electric Bike PROS wants you to be 100% satisfied with our service and your new Rattan LM 750W. Enjoy the ride!

    Size Guide

    What's in the box

      Order your Rattan LM 750W today from Electric Bike PROS and get Free Expedited Shipping and free gifts on all our Rattan Fat Tire Electric Bikes. Sign up today and get 6% off!

      Express Shipping is Free Today Only!

      As soon as you place your order, you'll receive an "Order Confirmation" email with details about your order.

      After we receive your order, we'll start processing it immediately. We process the majority of our customers' orders within 12 hours. We want you to receive your item(s) as soon as possible!

      After your order is processed, it usually takes between 1-3 working days for it to be shipped. You will receive a "Shipment Confirmation" email with tracking info as soon as your order is dispatched to you.

      We Ship With

      IMPORTANT: you must be present to sign for your order when it arrives. All of our e-bikes are shipped with "Signature Required" to make sure they arrive safely. After you receive your tracking information, you can know exactly when your order is going to arrive so you can make proper arrangements.

      How Much Does Shipping Cost?

      Shipping is FREE on all of our products! No minimums required.

      How Long Does It Take To Ship My Order?

      As soon as we receive your order, we'll start processing it immediately. Your order will be dispatched to you in 1-3 working days.

      How Long Would It Take To Receive My Order?

      After your order is shipped, it will take between 2-10 working days for you to receive your items depending on your location.

      How Do I Track My Shipment?

      As soon as your order is shipped, we'll send you an email containing your tracking number. You can use it to track exactly where your order is.

      Which Courier Will Deliver My Order?

      We work with different shipping providers to ensure the fastest shipping times for you. Some of them are: UPS, FedEx, DHL, USPS as well as as other premium couriers.

      Do You Ship Internationally?

      At this moment, we only ship within the US.

      Should I Be Present To Receive My Order?

      All of our e-bikes are shipped with "Signature Required". This is to ensure your e-bike gets to you safely. You can make arrangements accordingly based on the date on your expected delivery tracking info.

      electricbikepros.com is committed to providing the best customer service in the electric bike industry. Our goal is to make your shopping experience as easy going as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times. 

      electricbikepros.com 30-Day Satisfaction Guarantee Return Policy

      Unused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.

      • You must notify us of your intent to return within 30 days of delivery date.
      • There is a 15% restocking fee.
      • Our return policy applies to cancellations made after an item has been physically shipped or refusal at the time of delivery.
      • We will refund the product price minus any applicable fees and charges.
      • Original shipping charges are non-refundable.
      • You are responsible for any return shipping charges.
      • Refunds will be applied to the same payment method used when original purchase was made.

      The Following Cannot Be Returned

      • Products which are eligible for parts under manufacturer warranty
      • Products that have had their original manufacturer packaging opened
      • Products that have been out of their original manufacturers' packaging

      It is the customer's responsibility to return the merchandise in new resalable condition. Refunds are only issued after returned items have been received and inspected.

      If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.

      All return request must be submitted in writing and sent to support@electricbikepros.com

      *Exclusions

      electricbikepros.com works in collaboration with multiple manufacturers. Please read the return policy that applies to the product you selected, it is located under "Returns" tab on the product page and below:

      INSERT MANUFACTURER RETURN POLICIES WITH DOWNLOADABLE PDF IF AVAILABLE FROM BRAND’S WEBSITE

      Since we only work with the top electric bike brands, you'll have access to the best product support and warranty in the industry. We're proud to be partnered with top brands, we promise that our partners stand 100% behind their products!

      Every brand offers a slightly different warranty & return policy. Since we are an authorized dealer for these brands, we get to offer the same warranty & return policy to you. 

      Please check each individual brand below to see their specific warranty & return policy. If you have any questions, please feel free to contact us!

      BIG CAT:

      Warranty: 1 year warranty on all main parts (frame, suspension, motor, controller, charger & battery).
      Return policy: last up to 7 days after you receive your e-bike.
      Restocking fee: 25%

      Click here for more detailed info! 

      REVOLVE:

      Warranty: 1 year warranty for the front fork without shock absorber, 6 months warranty on all other components.
      Return policy: last up to 14 days after you receive your e-bike.
      Restocking fee: 25%

      Click here for more detailed info! 

      EMOJO:

      Warranty: 1 year warranty on all main parts (frame, suspension, motor, controller, charger & battery).
      Return policy: last up to 7 days after you receive your e-bike.
      Restocking fee: 20%

      Click here for more detailed info!

      Micargi:

      Warranty: 1 year on frame, 6 months on all main parts (frame, suspension, motor, controller, charger & battery).
      Return policy: All sales are final
      Restocking fee: All sales are final

      Click here for more detailed info!

      X-TREME:

      Warranty: 1 year warranty on all main parts (frame, suspension, motor, controller, charger & battery).
      Return policy: last up to 15 days from purchase date.
      Restocking fee: 15%

      Click here for more detailed info!

      QUIETKAT:

      Warranty: Lifetime warranty on the frame and 1 year warranty on the battery, controller & motor.
      Return policy: last up to 30 days from purchase date (if there are fewer than 10 miles on the odometer).
      Restocking fee: 15%

      Click here for more detailed info!

      ECOTRIC:

      Warranty: 18 month warranty on main parts (frame, battery, motor, controller and display).
      Return policy: last up to 30 days after you receive your e-bike.
      Restocking fee: 20%

      Click here for more detailed info!

      NAKTO:

      Warranty: 1 year warranty on main parts (motor, battery, controller, throttle and PAS system).
      Return policy: last up to 14 days after you receive your e-bike.
      Restocking fee: 15%-25% (depending on e-bike condition).

      Click here for more detailed info!

      GREEN BIKE ELECTRIC MOTION:

      Warranty: 1 year warranty on main parts (frame, motor, battery, display and controller).
      Return policy: last up to 14 days from the date of your purchase.
      Restocking fee: 15%

      Click here for more detailed info!

      RAMBO BIKES:

      Warranty: Rambo bike frames are warranted against factory defects for the lifetime of the original purchaser as long as they remain the owner of the Rambo bike.
      Return policy: last up to 30 days from the date of delivery, item must be unused.
      Restocking fee: 20%

      Click here for more detailed info!

      REVI BIKES:

      Warranty: Lifetime warranty on the frame. All other component including accessories have a 1 year warranty.
      Return policy: last up to 7 days from the date of delivery.
      Restocking fee: 20%

      Click here for more detailed info!

      EWHEELS:

      Warranty: 5 years on all structural frame components & 1 year warranty on all main parts (frame, suspension, motor, controller, charger & battery) if upon examination found to be defective in material and/or workmanship.
      Return policy: last up to 3 days after you receive your e-bike.
      Restocking fee: 20%

      Click here for more detailed info!

      PRE ORDERS CAN BE REFUNDED ANYTIME BEFORE SHIPMENT

      Preorder refers to an item that is out of stock, but will be coming back in stock at a later date. Electric Bike PROS offers you the option to purchase an item that is listed on the website as a Preordered item that will ship once it is back in stock.

      Expected Shipping Date

      We estimate to our best ability on when we know our preorder items will ship. We list the target date or time frame on the product page. Please keep in mind that there are things outside of our control. This means that delays may occur. Should there be any delays to the product's availability date, you will be notified via email.

      We understand that sometimes timing is critical, so if you wish to cancel your backorder, please send your request to support@electricbikepros.com and include your order number. You may also contact our customer service department at 1-562-262-5118.

      Payment for Preorder

      When making a preorder purchase online, full payment is required for us to hold this item for you. Once the item has become available, your order will ship and be delivered. If you were to cancel your order before it ships, we will issue a full refund.

      Returns on Preorders

      Due to the nature of preorders, we understand that the delivery of your purchase will be delayed. All items that are purchased as a preorder, are subject to the brands return window from the day the item is received. We require is that the bicycle is in new condition, meaning free from any scratches or damages. To review all other details for returns, please view the "Returns and Warranty" tab or click here.

      Electric Bike PROS Price Match Guarantee

      Because we are an authorized dealer for all the brands we sell on our store, we can make sure that you are getting the best price on the market for all of our products. Our manufacturers have what's called a MAP (Minimum Advertised Price) enforcement policy which ensures that we can offer you the lowest possible price in the industry!

      If you find any other store selling the exact same item we have on our store but cheaper, then we will match that price, even if you've already purchased from us!

      All you have to do is contact us here! 

      There are exceptions where our Price Match Guarantee doesn't apply:

      - The store you found is not adhering to the manufacturer's MAP policy. Some stores try to cut corners by slashing prices below the manufacturer's MAP pricing, which is not allowed by the manufacturer. The reason it is not allowed is because the customer usually gets a horrible product or service. 

      - The store isn't an authorized dealer by the manufacturer.

      - The item must not be part of a special promotion, sale or offer.

      - Our manufacturers occasionally change the prices of some items. We change the prices to match our manufacturer's MAP policy. The Price Match Guarantee doesn't apply to orders placed on our website in the past where the item's price was higher.

      We guarantee you that you are getting the best possible price in the industry. We know that because it's illegal to offer any lower prices than our manufacturer's MAP policies ;)

      If you find a cheaper price than ours for any particular item(s), please contact us and we'll get back to you as soon as possible! If all checks out, we'll match that price for you!

      Lowest Price Guarantee

      The Lowest Price Guarantee allows you to make a claim, if within the 30-day validity period, if you see the exact same electric bike advertised on our website with a lower published retail price. We will refund you the difference up to $100 USD.

      All you have to do is contact us here!

      Lowest Price Guarantee Terms:

      You will be required to provide us your order number, and the email address you placed your order with.

      Proof of lower price: We recommend that you send us a screenshot showing the new price.

      All claims must be made by sending an email to priceclaim@electricbikepros.com.

      Our Electric Bike Pros will verify your claim within 10 business days. All claims must be made in English.

      Frequently Asked Questions

      Question: How long are your shipping times?

      Answer:  2-10 business days, If your item is a special order or on backorder it may take longer. We will contact you and let you know if that’s the case.

      Question: How much is shipping?

      Answer: Shipping is free.

      Questions: Which courier will deliver my package?

      Answer: We work with different shipping providers to ensure you have the fastest shipping times. We ship via UPS, Fedex and USPS depending on the size of your package.

      Question: Will I have to assemble my electric bike?

      Answer: All of our e-bikes come 90% assembled and they require very little assembly. We recommend that you get the 10% remaining assembly done by a professional to ensure that your e-bike is properly assembled. It'll literally take 20-30 minutes!

      Question: Where are you located? 

      Answer: We operate out of an office/warehouse in San Francisco, California.

      Question: Where is my order coming from?

      Answer: We have warehouse locations across the USA where products ship from.

      Question: If something is out of stock can I back order or special order it? 

      Answer: Yes! Please contact us here: Contact Us

      If you have a question that isn't covered here, please feel free to cotact, contact by phone or email, or click the live chat button during normal business hours.

      Here are 5 more great reasons to buy from us:

         

      We Put Our Customers First. If it doesn't fit, it breaks, you've changed your mind or for no reason whatsoever you want to send it back to us, please let us know within your return period and we'll happily refund you every cent.

      Returns are easy, simply contact us for a returns number and send your item to our returns centre for fast processing. We'll get you a replacement or refund in a snap!

      In the unlikely event that you find your item cheaper at another online store, just let us know and we'll beat the competitor's pricing hands-down.

      We insist that you love everything you buy from us. If you're unhappy for any reason whatsoever, just let us know and we'll bend over backwards to make things right again.

      Ordering from Electric Bike PROS is 100% safe and secure so you can rest easy. Your personal details are never shared, sold or rented to anyone either.

      Rattan LM 750W 48V/13Ah Fat Tire Electric Bike

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